Booking Policy

1. General Terms

• TennisKhelo acts as a digital platform for racket sports (tennis, badminton, squash) where users can register for tournaments, book coaches or umpires, and organizers can host and manage events.
• All reservations are subject to confirmation and availability.
• When a transaction is finalized, it is final, and the terms below will hold.

2. Booking Types

• Tournament Registrations (by academies/clubs)
• Coach Booking
• Umpire Booking
• Organizer Services (event creation, promo tools, analytics)

3. Payment Terms

• All payments should be done in Indian Rupees (INR) via UPI, debit/credit cards, net banking, or accepted wallets.
• Prices quoted are inclusive of taxes and platform service charges (where applicable).
• You are responsible for verifying event details and availability before confirming booking.

4. Cancellation & Refunds

5. Payment Failures or Duplicate Transactions

For payment failures or duplicate transactions, contact us at info@tenniskhelo.com within 24 hours. Verified excess charges will be refunded within 5–7 working days.

6. Platform Responsibility

• TennisKhelo is not liable for tournament schedule changes, coach/umpire conduct, or organizer policies.
• No guarantees for match outcomes, event quality, or services not directly operated by TennisKhelo.
• However, we track partner integrity and resolve issues fairly and promptly.

7. Support & Disputes

For booking/payment/cancellation issues:

• Email: support@tenniskhelo.com
• Phone: 9090833334
• Please include booking ID, payment details, and issue summary.

8. Policy Updates

TennisKhelo may change this Policy anytime without prior notice. Users are advised to check this page regularly. Continued platform use indicates agreement to the current policy.